ALLIANCE
Technologies Corp. (ATC) president and chief executive officer
Francis Patron did not have second thoughts when asked to join
the Department of Trade and Industry (DTI) in its e-services mission
to outsource the United Kingdom and the Netherlands.
The availability of a large and steady pool of exceptionally qualified
workers, the strong support of government, and strong support
of government, and world-class telecom and data infrastructure
have made the Philippines Southeast Asia's emerging leader in
outsourcing services for the world's most recognizable multinational
companies in a span of only three years.
Patron's goal, like the other Philippine delegates who joined
the mission, was to tap more multinational corporations wanting
to outsource contact center services and to convince them that
the Philppines is the best location for them.
The mission, from June 25 - July 3, 2005, was led by top government
officers from the DTI and the Board of Investments. Business delegates
from the Philippine Long Distance Telephone Co. (PLDT) and top
executives from the Business Processing Association of the Philippines
(BPA/P) also joined the mission.
Among the contact centers which participated were Advanced Contact
Solutions, Inc. (ACS), Vision X, People Support and Client Logic.
The mission to outsource Europe was made possible by the organizing
team of DTI and the Center for International Trade Expositions
and Missions (CITEM) with the support of BPAP/P.
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